File #3 of 5 · For Australian businesses
Cloudstaff review: pricing, minimums and alternatives
Cloudstaff is an Australian-founded offshore staffing firm, headquartered in Makati, with thousands of staff across the Philippines, India, Colombia and Kenya. Its online Team Builder gives indicative AUD prices and it charges no setup fees, but contract terms aren't published.
- Our score
- 7.1/10
- Type
- Offshore staffing
- Price
- From A$2,168/mo
- Headquarters
- Makati, Philippines
- Staff in
- Philippines, India, Colombia, Kenya
- Founded
- 2005
- Reviews
- 3/5 on Trustpilot (4 reviews)
Our verdict
Cloudstaff is strongest on pricing transparency (7/10): Indicative AUD prices by role in the Team Builder; no setup fees. Its weakest area is terms & guarantees (5/10): No setup fees; trial, notice and replacement not published.
Australian founded and led, with an AU phone line, onshore account management and AUD estimates.
What we like
- No setup fees; one monthly rate per staff member covers recruitment, HR, payroll, hardware and support
- Online Team Builder shows indicative AUD costs by role and experience level
- Large scale: over 6,000 staff and 1,300+ businesses served, with hubs in four countries
What to watch
- Places full-time staff; no part-time option published
- Trial, notice and replacement terms aren't published
- Few independent reviews: 3.0 on Trustpilot from 4 reviews
Pricing
Team Builder estimate from A$2,168/month for a junior home-based virtual assistant (indicative, not an official quote).
Contract terms
- Smallest start
- Full-time staff, one monthly rate per staff member; no minimum headcount published
- Trial or guarantee
- Not published
- Replacement
- Not published
- Notice period
- Not published
- One-off fees
- No setup fees or hidden charges; the monthly rate covers recruitment, onboarding, HR, payroll, hardware, technology and support
Score breakdown
6/10
7/10
6/10
5/10
7/10
7/10
Cloudstaff vs VA MASTERS
Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other company. About us
| Term | Cloudstaff | VA MASTERS Parent company |
|---|---|---|
| Price | From A$2,168/mo | $6.50–$15/hr |
| Type | Offshore staffing | Managed remote staffing |
| Smallest start | Full-time staff, one monthly rate per staff member; no minimum headcount… | One person; 80 hours/month recommended, fewer hours possible |
| Trial | Not published | 30-day trial: end anytime, no notice |
| Replacement | Not published | Free; new candidates usually in about 2 business days |
| Notice | Not published | None during the trial; notice period after |
| Fees | No setup fees or hidden charges; the monthly rate covers recruitment… | No recruitment or setup fees; a refundable deposit is part of the first invoice |
| Score (for australian businesses) | 7.1/10 | 7.6/10 |
Alternatives to Cloudstaff
Other companies in our for australian businesses drawer:
FAQ
How much does Cloudstaff cost?
Cloudstaff lists From A$2,168/mo. In its own words: Team Builder estimate from A$2,168/month for a junior home-based virtual assistant (indicative, not an official quote). Prices checked October 2026.
Can a small business start small with Cloudstaff?
Full-time staff, one monthly rate per staff member; no minimum headcount published
Does Cloudstaff offer a trial or a free replacement?
Cloudstaff doesn't publish trial terms. It doesn't publish a replacement policy.
Is Cloudstaff a good choice for for australian businesses?
Australian founded and led, with an AU phone line, onshore account management and AUD estimates. It's file #3 of 5 in our for australian businesses drawer, with a score of 7.1/10.
What are the best alternatives to Cloudstaff?
In the same drawer: VA MASTERS (7.6/10), Outsourced (7.4/10), Emapta (6.9/10), Affordable Staff (6.7/10).