Directory · Updated October 2026

Outsourcing companies, filed and compared for growing businesses

Most outsourcing companies hide the details that matter to a small buyer: what it costs, how small you can start, and what happens if the hire doesn't work out. We put those facts in one file per company and score everyone with the same rubric.

41 companies on file across 10 drawers · Built for teams hiring 1 to 50 people

Industry

Companies that specialize in one industry's back office.

Real estate

Real estate agents, teams, brokerages and property managers in the US, Canada and Australia

5 companies compared · top score 7.9/10

Healthcare practices

Owners and office managers of small and mid-size medical and dental practices

5 companies compared · top score 8.6/10

E-commerce

Shopify stores, DTC brands and Amazon or Walmart sellers that want outside help with customer support or day-to-day marketplace management.

5 companies compared · top score 8.0/10

Function

Companies that run one business function for you.

Customer service

Small and mid-size businesses (online stores, SaaS and apps) that need 1-50 outsourced support agents.

5 companies compared · top score 8.3/10

Accounting & bookkeeping

Small and mid-size businesses and CPA or bookkeeping firms that need more accounting capacity

5 companies compared · top score 8.1/10

Recruitment (RPO)

Small and mid-size companies hiring steadily without a full in-house recruiting team

5 companies compared · top score 7.5/10

Dedicated dev teams

Startups and small to mid-size companies adding one or more developers without hiring in-house

5 companies compared · top score 8.0/10

Market

Companies that work well for buyers in one country, wherever they're based.

Philippine BPOs

Growing companies with steady support or back-office volume that are weighing a large Philippine BPO, usually for a multi-seat program rather than one hire.

5 companies compared · top score 7.3/10

For UK businesses

UK small and mid-size businesses hiring 1-50 remote staff for admin, finance, sales or operations work.

5 companies compared · top score 7.8/10

For Australian businesses

Australian small and mid-size businesses hiring 1-50 offshore staff

5 companies compared · top score 7.6/10

How to read a file

Every company gets a page score out of 10 and a six-cell strip. Each cell is one criterion of our rubric; the darker the cell, the higher the score. For example, Brivity Virtual Assistants:

20%Talent & screening · cell 1

How staff are screened (skills tests, interviews, background checks), what share of applicants get through, and what seniority is on offer.

20%Pricing transparency · cell 2

Are rates or price ranges published? Are setup, placement and management fees disclosed before the sales call?

15%Small-business access · cell 3

Can a small business start with one person, or part-time? Minimum seats, hours or contract value.

15%Terms & guarantees · cell 4

Trial period, free replacement, notice period, lock-in and one-off fees.

15%Track record · cell 5

Years operating, scale, and independent review ratings with the number of reviews behind them.

15%Management & reporting · cell 6

Account management, onboarding, performance reporting, quality checks and time-zone coverage.

Page scores blend the rubric (70%) with how well a company fits that drawer (30%). Full methodology · Get your company listed