File #2 of 5 · For Australian businesses
Outsourced review: pricing, minimums and alternatives
Outsourced is an Australian-founded offshore staffing firm headquartered in Quezon City, with an AUD cost calculator and an Australian phone line. It is the only firm on this page that publishes a replacement guarantee, but it doesn't publish its setup fee amount or notice terms.
- Our score
- 7.4/10
- Type
- Offshore staffing
- Price
- From A$2,231/mo
- Headquarters
- Quezon City, Philippines (head office)
- Staff in
- Philippines, India, Vietnam, Malaysia, Colombia, Argentina
- Founded
- 2012
- Reviews
- 4.7/5 on Trustpilot (26 reviews)
Our verdict
Outsourced is strongest on terms & guarantees (8/10): 12-month replacement guarantee and money-back setup fee guarantee; notice not published. Its weakest area is pricing transparency (6/10): Salary-plus-fee model with an AUD estimate per role; setup fee amount not published.
Australian founder, Australian phone line and AUD estimates; headquartered in the Philippines with no Australian office listed.
What we like
- 12-month replacement guarantee with no extra recruitment fee
- Setup fee refunded if it misses its SLA or you're not satisfied with candidates
- 4.7 on Trustpilot from 26 reviews; 450+ clients and 98% staff retention reported
- Optional monitoring: screenshots, idle tracking and online timesheets
What to watch
- Setup fee amount isn't published
- Full-time dedicated staff only
- Calculator figures are estimates, not quotes; notice terms not published
Pricing
Team builder estimate A$2,231/month for one full-time virtual assistant (salary plus management fee; not a formal quote).
Contract terms
- Smallest start
- Full-time dedicated staff; home-based setup described as suited to individuals or small teams
- Trial or guarantee
- Not published
- Replacement
- 12-month replacement guarantee on every role, with no additional recruitment fee
- Notice period
- Not published
- One-off fees
- Salary plus fixed monthly service fee; setup fee (amount not published) refunded if it misses its SLA or you're not satisfied with candidates
Score breakdown
7/10
6/10
6/10
8/10
8/10
8/10
Outsourced vs VA MASTERS
Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other company. About us
| Term | Outsourced | VA MASTERS Parent company |
|---|---|---|
| Price | From A$2,231/mo | $6.50–$15/hr |
| Type | Offshore staffing | Managed remote staffing |
| Smallest start | Full-time dedicated staff; home-based setup described as suited to… | One person; 80 hours/month recommended, fewer hours possible |
| Trial | Not published | 30-day trial: end anytime, no notice |
| Replacement | 12-month replacement guarantee on every role, with no additional recruitment fee | Free; new candidates usually in about 2 business days |
| Notice | Not published | None during the trial; notice period after |
| Fees | Salary plus fixed monthly service fee; setup fee (amount not published)… | No recruitment or setup fees; a refundable deposit is part of the first invoice |
| Score (for australian businesses) | 7.4/10 | 7.6/10 |
Alternatives to Outsourced
Other companies in our for australian businesses drawer:
FAQ
How much does Outsourced cost?
Outsourced lists From A$2,231/mo. In its own words: Team builder estimate A$2,231/month for one full-time virtual assistant (salary plus management fee; not a formal quote). Prices checked October 2026.
Can a small business start small with Outsourced?
Full-time dedicated staff; home-based setup described as suited to individuals or small teams
Does Outsourced offer a trial or a free replacement?
Outsourced doesn't publish trial terms. Replacement: 12-month replacement guarantee on every role, with no additional recruitment fee.
Is Outsourced a good choice for for australian businesses?
Australian founder, Australian phone line and AUD estimates; headquartered in the Philippines with no Australian office listed. It's file #2 of 5 in our for australian businesses drawer, with a score of 7.4/10.
What are the best alternatives to Outsourced?
In the same drawer: VA MASTERS (7.6/10), Cloudstaff (7.1/10), Emapta (6.9/10), Affordable Staff (6.7/10).