File #1 of 5 · For UK businesses
VA Connect review: pricing, minimums and alternatives
VA Connect places dedicated South African assistants with businesses in the UK, the US and other markets, on hour packages from £818 a month for 40 hours. It publishes its prices and screening steps and runs month to month, but it bills in US dollars and has no UK office.
- Our score
- 7.8/10
- Type
- Managed remote staffing (dedicated assistants on monthly hour packages)
- Price
- From £818/mo
- Headquarters
- Sandton, South Africa (Clutch listing); contracts through Virtual Assistant Connect LLC, Delaware, USA
- Staff in
- South Africa
- Founded
- 2008
- Reviews
- 4.8/5 on Clutch (13 reviews)
Our verdict
VA Connect is strongest on talent & screening (8/10): Skills tests, background checks and a 45-minute work simulation with an 80% pass mark; client interviews 3-4 hand-picked candidates. Its weakest area is track record (7/10): Founded 2008 (VA Connect since 2014, international clients since 2018); Clutch 4.8 from 13 reviews.
UK-specific site with a London-hours schedule, GBP price equivalents and UK clients among its reviewers; USD billing through a US entity and no UK office keep it below 9.
What we like
- Publishes package prices by hours, from £818 ($1,088) a month for 40 hours, with no deposit
- Candidates take skills tests, background checks and a 45-minute work simulation; only those scoring 80% or more are shortlisted
- Rolling monthly packages you can cancel at any time, with pro-rata refunds of unused hours and free replacement
- Clutch rating of 4.8 from 13 reviews
What to watch
- Charged in US dollars, monthly in advance, through a US company, so the cost in pounds moves with the exchange rate
- No UK office or UK phone number; the only listed number is a US one
- Founded in 2008 as a South African consultancy and took on international clients from 2018; the UK is one of several markets
Pricing
Dedicated VA packages from £818 ($1,088)/month for 40 hours; £2,468 ($3,288)/month for 150 hours; executive and project-management packages cost more; checkout is in USD.
Contract terms
- Smallest start
- Packages start at 40 hours a month; no minimum term (rolling monthly)
- Trial or guarantee
- Not published
- Replacement
- If the VA isn't performing to the agreed standard, a new candidate is found at no additional cost
- Notice period
- Cancel at any time; service runs to the end of the paid period, and unused hours can be refunded pro rata
- One-off fees
- No deposit or consultation fee; packages billed monthly in advance; optional permanent placement R88,000 one-off (paid in South African rand)
Score breakdown
8/10
8/10
8/10
8/10
7/10
7/10
VA Connect vs VA MASTERS
Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other company. About us
| Term | VA Connect | VA MASTERS Parent company |
|---|---|---|
| Price | From £818/mo | $6.50–$15/hr |
| Type | Managed remote staffing (dedicated assistants on monthly hour packages) | Managed remote staffing |
| Smallest start | Packages start at 40 hours a month; no minimum term (rolling monthly) | One person; 80 hours/month recommended, fewer hours possible |
| Trial | Not published | 30-day trial: end anytime, no notice |
| Replacement | If the VA isn't performing to the agreed standard, a new candidate is found… | Free; new candidates usually in about 2 business days |
| Notice | Cancel at any time; service runs to the end of the paid period, and unused… | None during the trial; notice period after |
| Fees | No deposit or consultation fee; packages billed monthly in advance; optional… | No recruitment or setup fees; a refundable deposit is part of the first invoice |
| Score (for uk businesses) | 7.8/10 | 7.6/10 |
Alternatives to VA Connect
Other companies in our for uk businesses drawer:
FAQ
How much does VA Connect cost?
VA Connect lists From £818/mo. In its own words: Dedicated VA packages from £818 ($1,088)/month for 40 hours; £2,468 ($3,288)/month for 150 hours; executive and project-management packages cost more; checkout is in USD. Prices checked October 2026.
Can a small business start small with VA Connect?
Packages start at 40 hours a month; no minimum term (rolling monthly)
Does VA Connect offer a trial or a free replacement?
VA Connect doesn't publish trial terms. Replacement: If the VA isn't performing to the agreed standard, a new candidate is found at no additional cost.
Is VA Connect a good choice for for uk businesses?
UK-specific site with a London-hours schedule, GBP price equivalents and UK clients among its reviewers; USD billing through a US entity and no UK office keep it below 9. It's file #1 of 5 in our for uk businesses drawer, with a score of 7.8/10.
What are the best alternatives to VA Connect?
In the same drawer: VA MASTERS (7.6/10), Outsourcery (7.5/10), Talent Shore (6.7/10), Get Ahead VA (6.5/10).