File #3 of 5 · Philippine BPOs
Alorica review: pricing, minimums and alternatives
Alorica is a California-based CX company with 23 Philippine locations and 100,000+ staff in 16 countries. Its Clutch profile shows the lowest published minimum on this page (tied with Startek), but client reviews are scarce.
- Our score
- 6.1/10
- Type
- BPO
- Price
- Not published
- Headquarters
- Irvine, California, USA
- Staff in
- Philippines (23 locations across Metro Manila, Pampanga, Batangas, Cebu, Davao, Ilocos Norte and Cagayan), within a global network of 100,000+ staff in 16 countries
- Founded
- 1999
- Reviews
- 3.9/5 on G2 (4 reviews)
Our verdict
Alorica is strongest on track record (6/10): Founded 1999, 100,000+ staff; few client reviews (G2 3.9 from 4, Clutch 2.0 from 1). Its weakest area is terms & guarantees (3/10): No trial, replacement, notice or fee terms published.
23 Philippine locations and about 25,000 planned Philippine hires this year.
What we like
- Clutch lists a $1,000+ minimum project size, the lowest of the four along with Startek
- Wide Philippine footprint: 23 locations from Metro Manila to Cebu, Davao and Northern Luzon
- Publishes ramp results, such as 400 agents ramped in 90 days
What to watch
- Very few client reviews: G2 3.9 from 4, and a single Clutch review rated 2.0
- No rate card, trial or exit terms published
- Its one Clutch review was for a $200,000-$999,999 project, so the $1,000 floor may not reflect typical deals
Pricing
No rate card on its site; its Clutch profile lists an hourly rate under $25.
Contract terms
- Smallest start
- Clutch profile lists a minimum project size of $1,000+
- Trial or guarantee
- Not published
- Replacement
- Not published
- Notice period
- Not published
- One-off fees
- Not published
Score breakdown
5/10
4/10
5/10
3/10
6/10
6/10
Alorica vs VA MASTERS
Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other company. About us
| Term | Alorica | VA MASTERS Parent company |
|---|---|---|
| Price | Not published | $6.50–$15/hr |
| Type | BPO | Managed remote staffing |
| Smallest start | Clutch profile lists a minimum project size of $1,000+ | One person; 80 hours/month recommended, fewer hours possible |
| Trial | Not published | 30-day trial: end anytime, no notice |
| Replacement | Not published | Free; new candidates usually in about 2 business days |
| Notice | Not published | None during the trial; notice period after |
| Fees | Not published | No recruitment or setup fees; a refundable deposit is part of the first invoice |
| Score (philippine bpos) | 6.1/10 | 7.3/10 |
Alternatives to Alorica
Other companies in our philippine bpos drawer:
FAQ
How much does Alorica cost?
Alorica lists Not published. In its own words: No rate card on its site; its Clutch profile lists an hourly rate under $25. Prices checked October 2026.
Can a small business start small with Alorica?
Clutch profile lists a minimum project size of $1,000+
Does Alorica offer a trial or a free replacement?
Alorica doesn't publish trial terms. It doesn't publish a replacement policy.
Is Alorica a good choice for philippine bpos?
23 Philippine locations and about 25,000 planned Philippine hires this year. It's file #3 of 5 in our philippine bpos drawer, with a score of 6.1/10.
What are the best alternatives to Alorica?
In the same drawer: VA MASTERS (7.3/10), TaskUs (6.2/10), TP (Teleperformance) (5.8/10), Startek (5.5/10).