Companies › TaskUs · Checked October 2026

File #2 of 5 · Philippine BPOs

TaskUs review: pricing, minimums and alternatives

TaskUs is a Nasdaq-listed BPO that started in the Philippines in 2008 and still runs its largest operations there. It suits companies with a defined program and budget; Clutch lists a $50,000+ minimum project size.

Our score
6.2/10
Drawer
#2 of 5 in Philippine BPOs
Type
BPO
Price
Not published
Headquarters
New Braunfels, Texas, USA
Staff in
Philippines (its largest base: 35,000+ teammates across 11 sites as of October 2025), plus the United States, India and other countries
Founded
2008
Reviews
4/5 on G2 (11 reviews)

Our verdict

TaskUs is strongest on track record (7/10): Operating since 2008, Nasdaq-listed, 63K+ employees; G2 4.0 from only 11 reviews. Its weakest area is small-business access (3/10): Clutch minimum project size of $50,000+; no single-seat or part-time offer published.

Founded in the Philippines and still has its largest operations there (35,000+ teammates, 11 sites).

What we like

  • Philippine roots: founded in Cavite in 2008, and the Philippines is still its largest base (35,000+ teammates, 11 sites)
  • Publishes client results on its customer experience page, such as a 97% QA average and a 99% CSAT score
  • Large global footprint (63K+ employees, 30 sites) if a program needs to grow or add languages

What to watch

  • Clutch lists a $50,000+ minimum project size, so a one- or two-person team is unlikely to fit
  • No rate card, trial, replacement or exit terms published; everything is quoted
  • Only 11 reviews on G2, a small sample for a company this size

Pricing

No rate card on its site; its Clutch profile lists an hourly rate under $25.

Contract terms

Smallest start
Clutch profile lists a minimum project size of $50,000+
Trial or guarantee
Not published
Replacement
Not published
Notice period
Not published
One-off fees
Not published

Score breakdown

Talent & screening (20%)
Mentions AI skills certifications and defined career paths for staff, but publishes no screening steps or acceptance rate
6/10
Pricing transparency (20%)
Quote only; the only published figure is Clutch's 'under $25/hr' band
4/10
Small-business access (15%)
Clutch minimum project size of $50,000+; no single-seat or part-time offer published
3/10
Terms & guarantees (15%)
No trial, replacement, notice or fee terms published
3/10
Track record (15%)
Operating since 2008, Nasdaq-listed, 63K+ employees; G2 4.0 from only 11 reviews
7/10
Management & reporting (15%)
Publishes case results such as a 97% QA average and 99% CSAT, and runs an AI-plus-human support model
7/10

Fit for the philippine bpos drawer: 9/10. See how we score.

TaskUs vs VA MASTERS

Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other company. About us

TermTaskUsVA MASTERS Parent company
PriceNot published$6.50–$15/hr
TypeBPOManaged remote staffing
Smallest startClutch profile lists a minimum project size of $50,000+One person; 80 hours/month recommended, fewer hours possible
TrialNot published30-day trial: end anytime, no notice
ReplacementNot publishedFree; new candidates usually in about 2 business days
NoticeNot publishedNone during the trial; notice period after
FeesNot publishedNo recruitment or setup fees; a refundable deposit is part of the first invoice
Score (philippine bpos)6.2/107.3/10

Alternatives to TaskUs

Other companies in our philippine bpos drawer:

FAQ

How much does TaskUs cost?

TaskUs lists Not published. In its own words: No rate card on its site; its Clutch profile lists an hourly rate under $25. Prices checked October 2026.

Can a small business start small with TaskUs?

Clutch profile lists a minimum project size of $50,000+

Does TaskUs offer a trial or a free replacement?

TaskUs doesn't publish trial terms. It doesn't publish a replacement policy.

Is TaskUs a good choice for philippine bpos?

Founded in the Philippines and still has its largest operations there (35,000+ teammates, 11 sites). It's file #2 of 5 in our philippine bpos drawer, with a score of 6.2/10.

What are the best alternatives to TaskUs?

In the same drawer: VA MASTERS (7.3/10), Alorica (6.1/10), TP (Teleperformance) (5.8/10), Startek (5.5/10).

Sources: TaskUs' service and about pages; Clutch profile; G2 profile. Checked October 2026. Facts are taken from TaskUs's own published pages and public review profiles. Spotted something out of date? Request a correction.