File 01 · Philippine BPOs
VA MASTERSParent company
7.3/10
Filed under Managed remote staffing · HQ: Global company · Staff in: Philippines (assistants and specialists); Ukraine (developers)
A managed remote-staffing agency that places dedicated assistants, specialists and developers, with published rates, a 30-day trial and free replacements. VA MASTERS is the parent company of this site's publisher and is scored with the same rubric as everyone else.
- Price
- $6.50–$15/hr
- Smallest start
- One person; 80 hours/month recommended, fewer hours possible
- Trial
- 30-day trial: end anytime, no notice
- Replacement
- Free; new candidates usually in about 2 business days
- Notice
- None during the trial; notice period after
- Fees
- No recruitment or setup fees; a refundable deposit is part of the first invoice
- Founded
- 2021
- Reviews
- Average 5/5 on Trustpilot, Indeed and Glassdoor
What we like
- Published rate card by role category, plus a plain-English terms summary
- Start with one person, part-time if needed; no seat minimum
- 30-day trial with no notice period, then free replacement if the fit isn't right
- 6-stage screening; about 1 in 508 applicants accepted (Jan 2025–Jul 2026)
What to watch
- Costs more than hiring a freelancer yourself through a job board, because screening, replacement and support are included
- Asks for your input early on (role brief, interviews) to get the match right
- After the 30-day trial a notice period applies, and the first invoice includes a refundable deposit
- Founded in 2021, younger than most companies in these rankings
- Places dedicated individuals, not large seat-based teams with a floor supervisor
Score breakdown and sources
Talent & screening (20%)
6-stage screening, 400,000+ applicant database, published acceptance rate of about 1 in 508; background-check details not published
8/10 Pricing transparency (20%)
Rate card by role category and terms summary published; deposit amount not published
9/10 Small-business access (15%)
One person, part-time possible (80 hours/month recommended, fewer allowed); no seat minimum
8/10 Terms & guarantees (15%)
30-day trial with no notice, free replacement, no recruitment or setup fees; notice period after the trial and a refundable deposit
8/10 Track record (15%)
Founded 2021; 1,000+ placements and 500+ clients; average 5/5 on Trustpilot, Indeed and Glassdoor
7/10 Management & reporting (15%)
Ongoing support and replacement handling from the recruitment team; no account-manager tier or reporting dashboard published
7/10 Fit for this page (30% of the page score)
Places dedicated Philippine-based staff with businesses worldwide; not a seat-based BPO center
6/10 Sources: VA MASTERS' pricing and about pages. Checked October 2026.
Full VA MASTERS profile: pricing, terms and alternatives →
File 02 · Philippine BPOs
TaskUs
6.2/10
Filed under BPO · HQ: New Braunfels, Texas, USA · Staff in: Philippines (its largest base: 35,000+ teammates across 11 sites as of October 2025), plus the United States, India and other countries
TaskUs is a Nasdaq-listed BPO that started in the Philippines in 2008 and still runs its largest operations there. It suits companies with a defined program and budget; Clutch lists a $50,000+ minimum project size.
- Price
- Not published
- Smallest start
- Clutch profile lists a minimum project size of $50,000+
- Trial
- Not published
- Replacement
- Not published
- Notice
- Not published
- Fees
- Not published
- Founded
- 2008
- Reviews
- 4/5 on G2 (11 reviews)
What we like
- Philippine roots: founded in Cavite in 2008, and the Philippines is still its largest base (35,000+ teammates, 11 sites)
- Publishes client results on its customer experience page, such as a 97% QA average and a 99% CSAT score
- Large global footprint (63K+ employees, 30 sites) if a program needs to grow or add languages
What to watch
- Clutch lists a $50,000+ minimum project size, so a one- or two-person team is unlikely to fit
- No rate card, trial, replacement or exit terms published; everything is quoted
- Only 11 reviews on G2, a small sample for a company this size
Score breakdown and sources
Talent & screening (20%)
Mentions AI skills certifications and defined career paths for staff, but publishes no screening steps or acceptance rate
6/10 Pricing transparency (20%)
Quote only; the only published figure is Clutch's 'under $25/hr' band
4/10 Small-business access (15%)
Clutch minimum project size of $50,000+; no single-seat or part-time offer published
3/10 Terms & guarantees (15%)
No trial, replacement, notice or fee terms published
3/10 Track record (15%)
Operating since 2008, Nasdaq-listed, 63K+ employees; G2 4.0 from only 11 reviews
7/10 Management & reporting (15%)
Publishes case results such as a 97% QA average and 99% CSAT, and runs an AI-plus-human support model
7/10 Fit for this page (30% of the page score)
Founded in the Philippines and still has its largest operations there (35,000+ teammates, 11 sites)
9/10 Sources: TaskUs' service and about pages; Clutch profile; G2 profile. Checked October 2026.
Full TaskUs profile: pricing, terms and alternatives →
File 03 · Philippine BPOs
Alorica
6.1/10
Filed under BPO · HQ: Irvine, California, USA · Staff in: Philippines (23 locations across Metro Manila, Pampanga, Batangas, Cebu, Davao, Ilocos Norte and Cagayan), within a global network of 100,000+ staff in 16 countries
Alorica is a California-based CX company with 23 Philippine locations and 100,000+ staff in 16 countries. Its Clutch profile shows the lowest published minimum on this page (tied with Startek), but client reviews are scarce.
- Price
- Not published
- Smallest start
- Clutch profile lists a minimum project size of $1,000+
- Trial
- Not published
- Replacement
- Not published
- Notice
- Not published
- Fees
- Not published
- Founded
- 1999
- Reviews
- 3.9/5 on G2 (4 reviews)
What we like
- Clutch lists a $1,000+ minimum project size, the lowest of the four along with Startek
- Wide Philippine footprint: 23 locations from Metro Manila to Cebu, Davao and Northern Luzon
- Publishes ramp results, such as 400 agents ramped in 90 days
What to watch
- Very few client reviews: G2 3.9 from 4, and a single Clutch review rated 2.0
- No rate card, trial or exit terms published
- Its one Clutch review was for a $200,000-$999,999 project, so the $1,000 floor may not reflect typical deals
Score breakdown and sources
Talent & screening (20%)
No screening steps published; Alorica Philippines has been Great Place to Work certified every year since 2022
5/10 Pricing transparency (20%)
Quote only; the only published figure is Clutch's 'under $25/hr' band
4/10 Small-business access (15%)
Clutch lists a $1,000+ minimum project size, but no single-seat or part-time offer is described
5/10 Terms & guarantees (15%)
No trial, replacement, notice or fee terms published
3/10 Track record (15%)
Founded 1999, 100,000+ staff; few client reviews (G2 3.9 from 4, Clutch 2.0 from 1)
6/10 Management & reporting (15%)
Publishes self-reported results (400 agents ramped in 90 days, 84% of clients rank it top-performing), with no reporting detail
6/10 Fit for this page (30% of the page score)
23 Philippine locations and about 25,000 planned Philippine hires this year
9/10 Sources: Alorica's service page; Clutch profile; G2 profile. Checked October 2026.
Full Alorica profile: pricing, terms and alternatives →
File 04 · Philippine BPOs
TP (Teleperformance)
5.8/10
Filed under BPO · HQ: Paris, France · Staff in: Philippines (nearly 60,000 employees as of June 2026), plus operations in many other countries
TP, formerly Teleperformance, is one of the largest outsourcing companies in the world and has operated in the Philippines since 1996. It is built for large programs; its Clutch profile lists a $250,000+ minimum project size.
- Price
- Not published
- Smallest start
- Clutch profile lists a minimum project size of $250,000+
- Trial
- Not published
- Replacement
- Not published
- Notice
- Not published
- Fees
- Not published
- Founded
- 1978
- Reviews
- 4.1/5 on G2 (20 reviews)
What we like
- Largest Philippine footprint on this page: nearly 60,000 employees and a 29th site announced in July 2026
- Operating in the Philippines since 1996, with sites in Metro Manila and regional hubs
- Most reviews of the four on G2 (4.1 from 20)
What to watch
- Clutch lists a $250,000+ minimum project size, the highest on this page
- Its Philippines page describes it as a partner to 'the world's largest companies'; no small-business offer is published
- No pricing, trial or exit terms published
Score breakdown and sources
Talent & screening (20%)
No screening steps, tests or acceptance rate published
5/10 Pricing transparency (20%)
Quote only; Clutch lists $300+/hr with no rate card on its site
3/10 Small-business access (15%)
Clutch minimum project size of $250,000+; positioned for the world's largest companies
2/10 Terms & guarantees (15%)
No trial, replacement, notice or fee terms published
3/10 Track record (15%)
Founded 1978, nearly 60,000 staff in the Philippines alone; G2 4.1 from 20 reviews
8/10 Management & reporting (15%)
Describes Lean Six Sigma discipline, analytics and automation on its Philippines page, but no client reporting details
6/10 Fit for this page (30% of the page score)
Thirty years in the Philippines, nearly 60,000 staff and 29 sites announced
9/10 Sources: TP's service page; Clutch profile; G2 profile. Checked October 2026.
Full TP (Teleperformance) profile: pricing, terms and alternatives →
File 05 · Philippine BPOs
Startek
5.5/10
Filed under BPO · HQ: Denver, Colorado, USA (contact address on its site) · Staff in: Philippines, plus the United States, India, Malaysia, Honduras, Jamaica, South Africa and Australia
Startek is a CX outsourcing company founded in 1987 with 3,500+ staff at three Philippine sites. It publishes more about its quality process than most large BPOs, but has no independent client reviews to check.
- Price
- Not published
- Smallest start
- Clutch profile lists a minimum project size of $1,000+
- Trial
- Not published
- Replacement
- Not published
- Notice
- Not published
- Fees
- Not published
- Founded
- 1987
What we like
- Clutch lists a $1,000+ minimum project size and an hourly rate under $25
- Publishes its quality setup: AI-assisted quality monitoring, real-time adherence and forecasting, and SLA adherence above 98%
- Self-reported figures include 85% employee satisfaction and agent retention 4x the industry average
What to watch
- No client reviews on Clutch or G2 (checked 2026-10-25)
- Smaller Philippine footprint than the others here: 3,500+ staff at three sites
- Rate card, trial and exit terms are not published
Score breakdown and sources
Talent & screening (20%)
No screening steps published; self-reported 85% ESAT and agent retention 4x the industry average
5/10 Pricing transparency (20%)
Quote only; the only published figure is Clutch's 'under $25/hr' band
4/10 Small-business access (15%)
Clutch lists a $1,000+ minimum project size, but no single-seat or part-time offer is described
5/10 Terms & guarantees (15%)
No trial, replacement, notice or fee terms published
3/10 Track record (15%)
Operating since 1987 in eight countries, but no client reviews on Clutch or G2
5/10 Management & reporting (15%)
Publishes its QA approach: dedicated QA areas, AI quality monitoring, real-time adherence and forecasting, SLA adherence above 98%
7/10 Fit for this page (30% of the page score)
Real Philippine operation (3,500+ staff, three sites), but much smaller there than the others on this page
7/10 Sources: Startek's service and about pages; Clutch profile. Checked October 2026.
Full Startek profile: pricing, terms and alternatives →