Texaport review: pricing, minimums and alternatives

Texaport is an Edinburgh-based managed IT provider, founded in 2012, that supports UK and European businesses with a 24/7 helpdesk. It publishes its own response and resolution numbers and counts very small firms among its reviewers, but prices come only on request.

By the Outsourcing Insider editorial team · Checked November 2026

Our score: 6.9/10
Drawer: #4 of 5 in IT outsourcing
Type: Managed IT services
Price: Not published
Headquarters: Edinburgh, Scotland
Staff in: UK-based team, with engineers across APAC, EMEA and the Americas
Founded: 2012
Reviews: 4.8/5 on Trustpilot (50 reviews)

Our verdict

Texaport is strongest on track record (8/10): Since 2012; Trustpilot 4.8 from 50 reviews and Clutch 4.9 from 14. Its weakest area is pricing transparency (3/10): No rate card or plans published; only client-reported monthly spend on Clutch.

Managed IT support for small and mid-size UK and European businesses is its core service.

What we like

Publishes service numbers from its own 2025 data: 3-minute average response and 82% of tickets solved within the hour
Trustpilot 4.8 from 50 reviews and Clutch 4.9 from 14, with firms of 1-10 employees among the reviewers
A project manager handles the move from your old provider

What to watch

No published prices; three Clutch reviewers report paying £1,200 to £1,800 a month
Contract length and notice terms aren't published
Its service and 98% satisfaction figures are its own, not independently checked, and Clutch lists a team of 10-49

Pricing

Texaport doesn't publish its prices. You get a quote after a sales call.

Contract terms

Smallest start: Not published; Clutch reviewers include firms with 1-10 employees
Trial or guarantee: Not published
Replacement: Not published
Notice period: Not published
One-off fees: Not published; says it coordinates with your old provider to avoid unexpected fees when you switch

Score breakdown

Talent & screening (20%)
Says its engineers are fully employed, across APAC, EMEA and the Americas; selection process not published

6/10

Pricing transparency (20%)
No rate card or plans published; only client-reported monthly spend on Clutch

3/10

Small-business access (15%)
Clutch reviewers include clinics and firms with 1-10 employees, and it lets you pick which services you need; no minimum published

7/10

Terms & guarantees (15%)
Runs the switch from your old provider and aims to avoid unexpected fees; contract, notice and exit terms not published

5/10

Track record (15%)
Since 2012; Trustpilot 4.8 from 50 reviews and Clutch 4.9 from 14

8/10

Management & reporting (15%)
24/7 helpdesk; publishes a 3-minute average response and 82% of tickets solved within the hour (own 2025 data); named account and service delivery managers

8/10

Fit for the IT outsourcing drawer: 9/10. See how we score.

Texaport vs VA MASTERS

Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other company. About us

Term	Texaport	VA MASTERS Parent company
Price	Not published	$8.50–$16/hr
Type	Managed IT services	Managed remote staffing
Smallest start	Not published; Clutch reviewers include firms with 1-10 employees	One person; 80 hours/month recommended, fewer hours possible
Trial	Not published	30-day trial: end anytime, no notice
Replacement	Not published	Free; new candidates usually in about 2 business days
Notice	Not published	None during the trial; notice period after
Fees	Not published; says it coordinates with your old provider to avoid…	No recruitment or setup fees; a refundable deposit is part of the first invoice
Score (IT outsourcing)	6.9/10	6.4/10

Alternatives to Texaport

Other companies in our IT outsourcing drawer:

ScienceSoftAbout $3,200/month for up to 200 L1 tickets, or $8–14 per ticket at 201–1,000 a month (published estimates) · IT outsourcing (managed IT and help desk)7.8 IntegrisNot published · Managed IT services7.3 DatapriseFrom $102 per user per month; $158 and $210 for the two higher plans · Managed IT services7.3 VA MASTERSParent company$8.50–$16/hr · Managed remote staffing6.4

FAQ

How much does Texaport cost?

Texaport doesn't publish its prices; you get a quote after a sales call (checked November 2026).

Can a small business start small with Texaport?

Texaport doesn't publish a minimum team size or hours.

Does Texaport offer a trial or a free replacement?

Texaport doesn't publish trial terms. It doesn't publish a replacement policy.

Is Texaport a good choice for IT outsourcing?

Managed IT support for small and mid-size UK and European businesses is its core service. It's file #4 of 5 in our IT outsourcing drawer, with a score of 6.9/10.

What are the best alternatives to Texaport?

In the same drawer: ScienceSoft (7.8/10), Integris (7.3/10), Dataprise (7.3/10), VA MASTERS (6.4/10).

Sources: Texaport's service and about pages; Clutch profile; Trustpilot. Checked November 2026. Facts are taken from Texaport's own published pages and public review profiles. Spotted something out of date? Request a correction.